What’s the secret of your success? Determination. Once I have decided to have a go at something, I stick to it. How would you describe your leadership approach? I love to get involved and am not afraid of hard work. Listening to other people is also vital to building a strong team around you. What was the most pivotal moment in your business life to date? Setting up my own business. What is the key to building a great team? To get all of the team members involved and engaged. A strong leader can make people in a team grow, feel confident and know they are valued – with that, engagement comes, and with engagement you cannot fail to reach your goals. What’s the best bit of advice you’ve had? Listen to your heart. What’s the key to a great trade mark? Be brave enough to choose a fanciful trade mark instead of a describing one. How do you feel about networking? I love networking and meeting new people. How do you relax? By horse riding or dancing.