Barker Brettell respects your right to privacy and we will treat your personal information as confidential.
For the purpose of data protection legislation, the data controller is Barker Brettell.
If you have any queries, complaints or requests please contact our Data Protection Compliance Manager at email@example.com or +44 (0)121 456 0000.
- What information do we collect from you?
- Why do we collect this information?
- How long do we keep hold of your information?
- Who might we share your information with?
- How is your data stored and kept secure?
- What are your rights?
- How can you access information we hold about you?
- Changes to this Policy
- Contact Us
What information do we collect from you?
We will collect and process the following data about you:
- Information you give us. This is information about you that you give us when you become a client, sign up to our BB Access online client area or correspond with us by phone, email or otherwise. The information you give us may include your name, address, contact details, proof of identity, and financial information. It may also be information relating to the services you are seeking.
- Information we collect from your use of our site. With regard to each of your visits to our site we will automatically collect the following information:
–technical information, such as the Internet protocol (IP) address used to connect your device to the Internet, whereabouts you connected to our service, your internet service provider (ISP), and what type of device you are using to access our service;
- Information we collect when you call us. If you call us we will automatically collect the following information:
-the phone number used to call us
- Information we receive from other sources. We are working closely with other organisations, including:
-Legal service providers;
Why do we collect this information?
We use this information in the following ways:
- Information you give to us. We use this information:- in order to take steps necessary to assess whether we can enter into a contract with you and in order to perform our contract with you. This includes carrying out our obligations to you and providing you with our products and services;
– for the purpose of improving our service to you, to ensure that content from our site is presented in the most effective manner for you and for your device;
– to comply with any legal requirements relating to your use of our service;
– to provide you with news and information to keep you informed of industry developments;
– to provide you with service communications so that you receive full and functional services and so we can perform our obligations to you. These may be sent by email or post. These will include notifications about changes to our service;
-with your explicit consent, to provide you with marketing communications including information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- Information we collect from your use of the site. We will use this information for the following purposes:- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
– to improve our site to ensure that content is presented in the most effective manner for you and for your device;
– as part of our efforts to keep our site safe and secure;
– to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
- Information we receive from other sources. See the ‘Who might we share your information with?’ section below for details of how we use information in conjunction with our associated third parties.
How long do we keep hold of your information?
- We will keep information about you for a maximum of 7 years after the end of our relationship with you unless obligations to our regulators require otherwise or we are required remove such data from our records.
Who might we share your information with?
You agree that for the purposes set out in the ‘Why do we collect this information?’ section above, we have the right to share your personal information with:
- Selected associated third parties, some of whom we appoint to provide services, including:
– Business partners, foreign attorneys, subsidiaries, suppliers and sub-contractors for the performance of any contract we enter into with you;
– Analytics and search engine providers that assist us in the improvement and optimisation of our site;
– Customer survey providers in order to receive feedback and improve our services.
– Any member of our group, which means our subsidiaries.
Additionally, we will disclose your personal information to the relevant third party:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
How is your data stored and kept secure?
At Barker Brettell, we take your safety and security very seriously and we are committed to protecting your personal information. All information kept by us is stored on our secure servers and any backups stored offsite are encrypted. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We may transfer your data outside the European Economic Area (“EEA”). We will only do so if adequate protection measures are in place in compliance with data protection legislation.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What are your rights?
Where processing of your personal data is based on consent, you can withdraw that consent at any time.
You have the following rights. You can exercise these rights at any time by contacting our Data Protection Compliance Manager at Barker Brettell, 100 Hagley Road, Edgbaston, Birmingham, B16 8QQ firstname.lastname@example.org. You have the right:
- to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes;
- to ask us not to process your personal data where it is processed on the basis of legitimate interests provided that there are no compelling reasons for that processing;
- to request from us access to personal information held about you;
- to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;
- to ask for data to be erased provided that the personal data is no longer necessary for the purposes for which it was collected, you withdraw consent (if the legal basis for processing is consent), you exercise your right to object, set out below, and there are no overriding legitimate ground for processing, the data is unlawfully processed or the data needs to be erased to comply with a legal obligation;
- to ask for the processing of that information to be restricted if the accuracy of that data is contested, the processing is unlawful, the personal data is no longer necessary for the purposes for which it was collected or you exercise your right to object (pending verification of whether there are legitimate grounds for processing);
Should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us using the contact details above. In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (https://ico.org.uk/concerns/) in the UK, or the Swedish Data Protection Authority in Sweden (https://www.datainspektionen.se/) at any time.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Cookie name||Typical content||Type||Expires|
|_utma||randomly generated number|
|_utmb||randomly generated number||30 minutes|
|_utmc||randomly generated number||when user exits browser|
|_umtv||blank||when user exits browser|
|_utmz||randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)|
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.